Base2 Asset Management Pty Ltd is committed to ensuring the confidentiality and security of your personal information. This policy outlines why we need to collect personal information and how we manage the personal information we collect about individuals. In this policy, “Base2”, “Base”, “We”, “Us” refers to all staff, representatives, and associated entities of the following companies:
“You” means an individual whose personal information we hold, and “your” has a corresponding meaning.
We are bound by the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs) set out in Schedule 1 of the Privacy Act, in our handling of personal information. The Privacy Act protects ‘personal information’, which means ‘information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether the information is recorded in a material form or not.’
This Policy details our treatment of personal information that we gather, including any personal information that we gather from you when you authorise us to gain the right to transfer money between bank accounts in real-time. We undertake to collect and handle your personal information lawfully, respect your privacy, and be transparent about how we handle personal information.
Collection of Your Personal Information
We may collect the following types of personal information about you:
How We Collect Personal Information
We may collect personal information in the following ways:
Directly from you: When money is transferred to or from your account or when you contact us directly with any queries.
From third-party services: This includes technologies and service providers that enable the operation of Base2 Asset Management Pty Ltd, such as identity verification services and payment technologies that facilitate financial transactions on your behalf
Use and Purposes of Personal Information
We may use your personal information for the following purposes:
Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
Security of Personal Information
We take reasonable steps to ensure that the personal information we collect, use, and disclose is accurate, complete, up to date, and securely stored in cloud-based facilities located in Australia. We protect your information from misuse, interference, loss, and unauthorised access.
Destruction of Personal Information
We will delete or de-identify personal information when it is no longer needed for the purposes for which it was collected, or upon request, unless a specified retention period is required by applicable laws.
How You Can Access and Update Your Personal Information
If you wish to access or correct the personal information we hold about you, please contact our Privacy Officer by emailing privacy@base2.com.au. Notifiable Data Breach (NDB) Scheme As required by the NDB Scheme under the Privacy Act, if there is any loss, unauthorised access, or disclosure of your personal information likely to result in serious harm, we will investigate and notify both you and the Australian Information Commissioner as soon as practicable.
Complaints
If you are not satisfied with how we handle your personal information or this policy, please contact our Privacy Officer at privacy@base2.com.au. Our Privacy Officer will work to understand your concerns and discuss potential resolutions. If you remain unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC). Visit the OAIC website or call 1300 363 992 for further assistance.
Privacy Policy Changes
We may update this Privacy Policy from time to time, providing additional notice as required by applicable laws. Please refer back to this policy regularly for updates.
Contact Information
If you have any queries about this policy or wish to access your personal information, please contact our Privacy Officer at privacy@base2.com.au.